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Terms & Conditions

1. General Provisions
1.1
These Terms & Conditions constitute a legally binding agreement between the Customer and Emerald Parfums governing the purchase of products through the online store.

1.2
Emerald Parfums reserves the right to modify, amend, or update these Terms & Conditions at any time in accordance with applicable laws and regulations. The version in force at the time an order is placed shall apply to that order.

1.3
The online store is available to:

  • Individuals who are at least 18 years of age and have full legal capacity;

  • Minors who have obtained consent from a parent or legal guardian where required by applicable law;

  • Legal entities acting through authorized representatives.

1.4
By placing an order, the Customer confirms that they are legally entitled to enter into binding contracts under applicable law.

1.5
A purchase agreement is concluded when the Customer completes the checkout process, provides the required information, accepts these Terms & Conditions, and places an order through the Website.

1.6
All purchase agreements concluded through the Website are stored electronically by the Seller.

2. Personal Data Protection
2.1
Personal data is processed in accordance with our Privacy Policy and applicable data protection legislation, including the General Data Protection Regulation (EU) 2016/679 ("GDPR").

2.2
By placing an order, the Customer agrees to provide accurate and complete information necessary for order fulfillment.

2.3
Personal information may be used for order processing, customer support, legal compliance, and marketing communications where consent has been provided.

3. Customer Rights

3.1
Customers have the right to purchase products through the Website in accordance with these Terms & Conditions.

3.2
Consumers residing within the European Union have the right to withdraw from a distance purchase agreement within 14 days of receiving the goods, without providing a reason, except where exclusions apply under Article 16 of Directive 2011/83/EU.

3.3
For health protection and hygiene reasons, the right of withdrawal does not apply to sealed cosmetic, fragrance, and personal care products that have been opened or unsealed after delivery.

3.4
Customers are responsible for providing accurate information and for safeguarding any account credentials used on the Website.

4. Seller Rights and Obligations

4.1
The Seller shall make reasonable efforts to ensure the proper operation of the Website and the availability of products.

4.2
The Seller reserves the right to suspend or restrict access to the Website where necessary for security, maintenance, or legal reasons.

4.3
The Seller shall respect and protect the Customer's personal data in accordance with applicable law.

4.4
The Seller shall deliver products to the delivery address provided by the Customer.